How To Create An Authentic Brand Story

Jeff Eyet
2 min readMay 25, 2021

Is your business brand standing out from the crowd? Are you able to effectively break through all the noise and barriers to be noticed?

When it comes to building a brand, we must understand that this experience is cohesive with building trust or perceived trust. Through this trust, we’ve discovered new ways that you can build an authentic brand that captivates your consumer and tells an engaging story.

Understanding Trust

Let’s first take a look at the differences between trust and perceived trust.

Let’s think of trust as an acronym. T stands for transparency, R stands for reciprocity, U for utility, S for social status, and then finally the last T for timeliness. When all of these elements are applied, we end up establishing a trusting relationship between both a brand and a consumer.

Why Authenticity Isn’t Enough

When it comes to building a brand, we often settle for good enough. Unfortunately, this way of thinking won’t be enough when it comes to building a respectable brand. Instead, we need to realize the benefits of being vulnerable, which allows consumers to make personalized connections with our brand.

Four Tips For Building An Authentic Brand

Always Interact

Always find ways to reach out to your audience in order to engage and interact. These connections are vital when it comes to sustaining customers and growing your brand. You should also find ways to incorporate their feedback and opinions into your solutions to ensure they’re best optimized with the consumer in mind.

Unearth daily operations

Brands often miss this key mark. Showing consumers the inside of an organization and allowing them to gain insights into the day-to-day operations of a business. These interactions aid in the overall transparency of the business.

Break Through The Noise

Find a way to break through the noise by limiting barriers to entry and establishing new markets where possible. This will allow you to effectively connect with your targeted audience and have a larger impact within your industry.

Quality

Let’s not forget the quality. No matter how much you interact and connect with your audience, you must also back everything up with a high-quality product. Quality products or services will ensure that consumers keep coming back, aiding the long-term success of your brand.

Final Thoughts

Always remember, your consumers are interested in the values of your brand, not just your product. Remember to take them on a journey with you and allow them to experience the activities often left behind the scenes.

By focusing on transparency and using tactics outlined in this article, you’ll find yourself cutting through the noise in order to foster an effective, engaging brand.

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Jeff Eyet

Educator @BerkeleyHaas + Founder @biginnovates A radical diverger, who lives for “aha!” moments, then converges with confidence.